- For will call, pick up and trucking orders; cash money order, cashier's check, or credit card payment accepted
- A $35.00 service charge will be imposed for bounced checks.
- All credit card payment accounts must be charged or pre-charged before shipment release.
- Net 30 term is subjected to credit approval.
- At least three major trading references and one banking reference are required when applying for credit.
- Minimum order is $1000 for free delivery within 40 miles redius from our warehouse in City of Industry, CA.
***ALWAYS INSPECT THE SHIPMENT UPON ARRIVAL BEFORE SIGNING AND ACCEPTING THE FREIGHT***
- For shortage / Damage upon receiving
- Notify your account executive immediately
- Make a notation (any shortage / damage) on the Delivery Receipt
- Take a picture of the shipment pallet and damaged items upon opening
- Any shortage / damage claims must be made against the carrier by SH Lighting
- For Defective / Missing items
- Notify your account executive immediately.
- No defective / missing items will be accepted if the claim is reported later than 7 days (pictures are required).
- Must be returned in its original box
*** NO CASH REFUND ***
*** EXCHANGE OR CREDIT ON ACCOUNT ONLY WITHIN 30 DAYS FROM THE CLAIM DATE ***
*** EXCHANGE OR CREDIT ON ACCOUNT ONLY WITHIN 30 DAYS FROM THE CLAIM DATE ***
*** ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE ***
